Terms of Service

These Terms of Service govern your use of Math AI and related services. By accessing or using the services, you agree to these Terms.

Use of Services

Our services are provided for educational and productivity purposes, including math tutoring, explanations, and visual learning aids. You may use the services only in compliance with these Terms, our Acceptable Use Policy, and applicable law.

AI Models and Service Providers

Math AI uses third-party AI models. Our product labels, such as Math AI Flash, Math AI Tutor, and Math AI Pro, are not names of proprietary models developed by Math AI. The model routing configured for our features is listed below:

  • Math AI Flash: OpenAI's GPT-5.6 Luna (openai/gpt-5.6-luna), accessed through OpenRouter.
  • Math AI Tutor: Google's Gemini 3.1 Pro Preview (google/gemini-3.1-pro-preview), accessed through OpenRouter.
  • Math AI Pro: OpenAI's GPT-5.2 (openai/gpt-5.2), accessed through OpenRouter.
  • Study tools: OpenAI's GPT-5.4 mini (openai/gpt-5.4-mini), accessed through OpenRouter for signed-in question, quiz, study guide, lesson plan, worksheet, and flashcard generation. Guest worksheet trials use Google's Gemini 3.8 Flash through OpenRouter.
  • Visual explanations linked to answers: OpenAI's GPT Image 2, accessed through KIE using gpt-image-2-text-to-image.

Google and OpenAI develop the models identified above; OpenRouter and KIE provide API access or routing. The model used depends on the feature and selected mode, and not every model is used for every request. Availability also depends on the relevant provider and your access to the feature. We will update this disclosure when we change the models used for the services described here.

To fulfill an AI request, the relevant provider receives the prompt, conversation context, and any submitted files needed for that request, as described in our Privacy Policy. AI-generated answers and visuals can contain mistakes; check important results before relying on them.

User Accounts

You must provide accurate information when creating an account, keep your credentials secure, and are responsible for activities that occur under your account.

Intellectual Property

Our website, services, branding, and original content are owned by us or our licensors and are protected by applicable intellectual property laws.

User Content

You retain ownership of content you submit, upload, or generate, subject to any rights needed for us to operate the services. By submitting content, you represent that you have the rights necessary to do so and grant us a non-exclusive, worldwide, royalty-free license to host, process, and display that content solely to provide and improve the services.

Acceptable Use Policy

Your use of the services is also governed by our Acceptable Use Policy, which is incorporated into these Terms by reference.

AI Content and Safety

  • You may not use the services to create, request, upload, or distribute nude, semi-nude, sexually explicit, pornographic, fetish, sexually suggestive, or otherwise NSFW content.
  • You may not use the services to create unlawful, exploitative, abusive, hateful, harassing, deceptive, or privacy-invasive content.
  • You may not attempt to bypass, probe, disable, or reverse engineer any safety filter, usage limit, or moderation control.
  • We may review prompts, uploads, and generated results, reject requests, remove content, and suspend or terminate access to enforce these rules.

Subscriptions, Billing, and Account Changes

Paid monthly and yearly subscriptions are fulfilled according to the plan shown at checkout. Math AI does not currently provide a self-service cancellation workflow or promise cash refunds through the website. A provider status or compatibility path in the software does not create a user entitlement to cancellation or refund.

If you believe a charge is duplicated, unauthorized, or otherwise incorrect, email support@mathai.chat with your account email and order details. We will investigate the billing record and comply with any non-waivable rights under applicable law. Credit returns caused by a failed AI task are service credits, not cash refunds.

See the current Refund Policy for this boundary.

Prohibited Activities

  • Violating any applicable law, regulation, school rule, or third-party right.
  • Interfering with the operation, security, or availability of our services.
  • Attempting unauthorized access to our servers, accounts, networks, or data.
  • Uploading or transmitting malware, malicious code, or harmful content.
  • Misrepresenting your identity, affiliation, or authority when using the services.

Termination

We may suspend or terminate your account or access to the services at any time, including if you violate these Terms or our Acceptable Use Policy.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the services.

Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page.

Questions about these Terms or our policies? Please contact us.